Workplace mediation is a highly cost effective dispute resolution technique. A neutral mediator facilitates productive discussion focussed on the future without taking sides or imposing a resolution. Participants are guided to air their issues constructively and seek ways of working together, or parting company, on agreed terms. Mediation may be between peers, a manager and their direct report, or between teams of a number of different individuals.
Mediation is entirely voluntary and, because all parties willingly consent to mediation, its effectiveness is around 85%. The mediator helps people who are stuck to see the bigger picture and become unstuck. The process is entirely confidential, allowing participants to speak freely.
The cost savings are significant: employees either remain with the business saving the employer the cost of recruiting and training, or they may leave but on agreed terms, avoid costly employment tribunal litigation and reputational damage to the employer.

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